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To determine if a bag will fit onboard, bag sizers will be available in the airport lobby. Once at the gate, any item in excess of the carry-on baggage size or allowance requirements will be checked to your final destination and may be subject to applicable service charges.

Carry-on items that are acceptable to transport in the cabin but are fragile or bulky will be considered cabin-seat baggage. Customers can purchase a ticket for a cabin-seat baggage item so that it may be carried on board and transported in a seat.

The following items are allowed and do not count toward your one bag and one personal item limit:

• Jacket or umbrella
• Reading material
• Pet carrier (service charges apply)
• FAA-approved child restraint seat
• Diaper bag
• Food or merchandise purchased in the airport
• Assistive devices (collapsible wheelchair, cane, one set of crutches, medical devices needed to administer prescription medications, portable oxygen concentrator, etc.)

Musical instruments as carry-on

As part of the allowance of one carry-on plus one personal item, a passenger may carry a violin, guitar or other small musical instrument onboard the aircraft as carry-on baggage if: 

• The instrument can be stowed in the overhead bin or under the seat in front of the passenger; and
• There is space for stowage at the time when the passenger boards the aircraft

Musical instruments transported onboard United and United Express aircraft must be in hard-shell cases.